Job Board for Professionals in Puerto Rico

We are seeking a highly skilled and experienced sales professional to join our passionate and dynamic team in the role of Account Manager.

If you thrive in a dynamic, client-focused environment and are passionate about delivering cutting-edge cybersecurity solutions, we invite you to apply and contribute to our commitment to securing our clients' digital landscapes.

If this sounds like the choice you want to make, come and make a difference with us.

As an Account Manager, you will play a crucial role in this mission, leveraging your expertise to deliver innovative security solutions that protect our clients from ever-evolving cyber threats.

We offer a competitive compensation package, comprehensive benefits, and a dynamic work environment that fosters growth and development. If you thrive in a fast-paced, client-focused setting and are passionate about cybersecurity, we want to hear from you.

Apply now and take the next step in your career journey with a company that values your skills and contributions!

Responsibilities & Key Focuses

• Collaborate closely with clients to understand their unique security challenges and requirements, proposing tailored solutions to fortify their digital defenses.
• Serve as the primary point of contact for all client inquiries, escalations, and feedback, working closely with internal teams to deliver exceptional customer service.
• Drive revenue growth by identifying cross-sell and upsell opportunities within your account portfolio.
• Negotiate and manage contract renewals, ensuring seamless continuity of services for our clients. 
• Guide customer satisfaction, account retention, and growth within territory.
• Own and deliver account forecasting and planning on a monthly/quarterly/annual basis.  

Qualifications

• 5+ years of experience in account management, sales, or a client-facing role, preferably within the cybersecurity or technology sector, but not mandatory.
• Proven ability to build and maintain strong relationships with key stakeholders at all levels, including C-suite executives.
• Excellent communication and presentation skills.
• Strong problem-solving and analytical skills, with a knack for identifying opportunities and proposing effective solutions.
• Familiarity with cybersecurity concepts, trends, and best practices is highly desirable.
• Bachelor's degree in a relevant field, such as Business, Computer Science, or Information Technology.